On-Time & Respectful: We arrive within your window and protect your home with shoe covers and floor covers.
Transparent Pricing: Clear, written estimates with no hidden fees.
Quality Workmanship: Installations and repairs are completed to manufacturer specs and local code.
Satisfaction Guaranteed: If something isn’t right, we make it right—fast.
Backed by 12+ years of experience and trusted brands like Trane, Mitsubishi Electric, Daikin, York, LG, and more.
Residential installs: 2-year labor warranty on new HVAC and minisplit installations performed by I care air repair.
Repairs: 90-day labor warranty on qualifying repair work.
What it means: If a covered issue arises due to our workmanship, we fix it at no labor cost during the warranty period.
Note: Parts are covered by manufacturer warranties when applicable.
- Starts: On your installation or repair completion date.
- Valid if: Equipment is used as intended and maintained per manufacturer guidance.
- Excludes: Misuse, neglect, acts of nature, pre-existing issues, or unauthorized modifications.
- Transfer: Install warranties are transferable to a new homeowner within the original term.
Most major brands (Trane, Mitsubishi Electric, Daikin, York, LG, Fujitsu) offer 5–12 years on parts when registered. Compressors often carry longer terms.
Exact coverage varies by model and registration status.
- Locate model and serial numbers (indoor + outdoor).
- Find proof of installation date (invoice).
- Register on the manufacturer website within 60 days (typical).
- Use our company name: I care air repair.
- Save the confirmation email and warranty certificate.
We can register for you upon request.
- Defects in materials (parts) per manufacturer terms.
- Our workmanship-related labor within stated periods.
- Manufacturer-recommended adjustments after install.
- Replacement of faulty parts with equivalent OEM components.
- Improper use, lack of maintenance, or blocked airflow.
- Power surges, storms, lightning, or flooding.
- Third-party alterations, DIY installs, refrigerant leaks from existing linesets.
- Cosmetic damage that doesn’t affect operation.
- Contact us: Call +1 972-642-9554 or submit a request on our Contact page.
- We diagnose: A certified tech confirms the issue and warranty eligibility.
- We resolve: Covered labor/parts handled per your warranty terms.
Response times: Same day for no-cooling/no-heat when possible; otherwise next business day.
- Model and serial numbers
- Proof of purchase/installation date
- Photos or short description of the problem
- Any maintenance records (if available)
- Change/clean filters every 1–3 months (more often with pets or dust).
- Keep outdoor unit clear: 2–3 feet around; no debris or overgrown plants.
- Schedule professional tune-ups annually (spring for cooling, fall for heating).
- Use correct thermostat settings; avoid repeatedly flipping breakers.
- Document service visits—save invoices and reports.
Explore our Maintenance Plans or read our Spring Tune-Up Checklist to stay covered and efficient.
We’re here to help with warranty questions, registrations, and claims. Friendly, fast support from our Dallas team.
Hours: Mon–Sat by appointment.